Privacy Policy

Last Updated: August 15, 2026

Fretora ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information is collected, used, and shared when you use the Fretora mobile application ("App").

By using Fretora, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on the features you use, Fretora may collect limited information necessary to operate, improve, and support the App.

1.1 Information You Provide

If Fretora allows you to create an account or contact us, we may collect information such as:

• Email address
• Username or display name
• Information you voluntarily provide when contacting support

If the App does not require an account, we do not require you to provide personally identifiable information to use the basic features of the App.

1.2 Practice and Progress Data

Fretora may store information related to your guitar learning activities, including:

• Lessons completed
• Practice history
• Practice duration
• Learning progress
• Chords or exercises practiced
• App preferences and settings

This information may be stored locally on your device or on our servers, depending on the features available in the App.

1.3 Device and Technical Information

We or our service providers may automatically collect technical information, such as:

• Device type
• Operating system and version
• App version
• Device identifiers
• Advertising identifiers
• IP address
• Language and region
• Crash and diagnostic information
• App usage and interaction information

2. Microphone Access

Some Fretora features, such as a guitar tuner or audio recognition feature, may require access to your device's microphone.

Microphone access is used only when necessary to provide these features. Audio captured by the microphone may be processed on your device where technically possible.

Fretora does not intentionally record or store your private conversations.

If any future feature requires audio to be transmitted to a server for processing, we will update this Privacy Policy and provide appropriate notice or consent where required.

You may disable microphone permission at any time through your device settings, although some features may no longer function correctly.

3. How We Use Information

We may use collected information to:

• Provide and operate Fretora
• Track your learning and practice progress
• Personalize the learning experience
• Provide guitar lessons, exercises, tuner, metronome, and practice tools
• Maintain and improve App performance
• Diagnose crashes and technical issues
• Understand how users interact with the App
• Prevent fraud, abuse, and security incidents
• Respond to support requests
• Display advertising
• Comply with legal obligations

4. Advertising

Fretora may display advertisements using third-party advertising services such as Google AdMob.

Advertising providers may collect or process information including:

• Advertising identifiers
• Device information
• IP address
• Approximate location derived from IP address
• App interaction information
• Advertising interaction information

This information may be used for purposes such as:

• Serving advertisements
• Measuring advertising performance
• Limiting how often advertisements are shown
• Detecting fraud and abuse
• Providing personalized advertisements where permitted and where the required consent has been obtained

Depending on your location, you may be given the option to choose whether personalized advertising is permitted.

For more information about Google's privacy practices, visit Google's Privacy Policy .

5. Analytics and Crash Reporting

Fretora may use third-party analytics or crash reporting services to understand how the App is used and to identify technical problems.

These services may collect information such as:

• App usage
• Screen interactions
• Device information
• App version
• Crash logs
• Diagnostic information

We use this information to improve stability, usability, and performance.

6. Third-Party Services

Fretora may use third-party services that process information according to their own privacy policies.

These services may include:

• Google AdMob
• Google Play Services
• Firebase Analytics
• Firebase Crashlytics
• Apple services, where applicable

7. Sharing of Information

We do not sell your personal information.

We may share limited information with third-party service providers when necessary to:

• Operate the App
• Provide analytics
• Display advertisements
• Diagnose technical problems
• Provide cloud infrastructure
• Protect the App against fraud or abuse

We may also disclose information where required by law, regulation, legal process, or governmental request.

8. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide Fretora's services
• Maintain your learning progress
• Fulfill the purposes described in this Privacy Policy
• Meet legal or regulatory requirements
• Prevent fraud or abuse

Information stored locally on your device may be deleted when you clear the App's data or uninstall the App.

9. Data Security

We take reasonable administrative and technical measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no electronic storage or transmission method can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights relating to your personal information, including the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is processed

11. Account and Data Deletion

If Fretora provides user accounts, you may request deletion of your account and associated personal information.

You may submit a deletion request by contacting us at the email address listed in the Contact Us section below.

We may retain limited information where necessary to comply with legal obligations, prevent fraud, resolve disputes, or enforce agreements.

12. Children's Privacy

Fretora is not intended to knowingly collect personal information from children in violation of applicable privacy laws.

If you are a parent or guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us.

If we discover that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.

13. International Users

Fretora may be available to users in multiple countries. Your information may be processed in countries other than the country in which you live, depending on the infrastructure and third-party services used to operate the App.

Where required by applicable law, appropriate safeguards will be used when transferring personal information internationally.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Fretora, new features, changes to third-party services, or legal and regulatory requirements.

When changes are made, the Last Updated date at the top of this Privacy Policy will be revised.

15. Contact Us